Voice & Unified Communications
Local AVAYA Leader
Cabling. Wireless. Networks.
Design. Build. Support.
MABC Connects Your Business.
Managed Service Offerings
Senior Living Communities
Connect Residents & Staff
with Proven Technology
Why Mid-Atlantic Business Communications
Small Business to Large Enterprise
Highly Skilled & Certified Techs
Migrated “K” Line’s legacy Nortel CS1K with AACC to the AVAYA IP Office Select with ACCS – AVAYA’s latest Contact Center product with built-in Business Continuity. “K” Line’s agents love Agent Desktop.
Added the power of AVAYA Aura Work Force Optimization to help Regent’s busy Multi-Media Contact Center manage the growing student body attending online and at the campus in Virginia Beach.
Deployed AVAYA SIP endpoints in their Newport News campus to utilize their 802.11 wireless network. Mobile access to Wi-Fi overcame issues with cellular dead spots and reduced cellular usage.
Installed new E-911 personnel location system to notify internal security and emergency responders exactly where an employee is located in an emergency situation.
In this issue we cover: Step up to the Advantages of AVAYA IP Office with All the Benefits of the Cloud; Is your Wireless Network keeping up with your mobile users?; MABC partners with Intelisys to lower your broadband & phone bills; Want more loyal customers and greater profitability? How Contact Center technology increases customer satisfaction; Experts in Senior Residential & Assisted Living Technology Solutions.
In this issue we cover: Schedule your 2017 Technology Planning session now; AVAYA Office Release 10 Highlights; How a Mobile team improves your Customer Service; What YOU can do to protect your business from Ransomware.