Voice & Unified Communications
Local AVAYA Leader
Cabling. Wireless. Networks.
Design. Build. Support.
MABC Connects Your Business.
Managed Service Offerings
Senior Living Communities
Connect Residents & Staff
with Proven Technology
Why Mid-Atlantic Business Communications
Small Business to Large Enterprise
Highly Skilled & Certified Techs
Migrated “K” Line’s legacy Nortel CS1K with AACC to the AVAYA IP Office Select with ACCS – AVAYA’s latest Contact Center product with built-in Business Continuity. “K” Line’s agents love Agent Desktop.
Added the power of AVAYA Aura Work Force Optimization to help Regent’s busy Multi-Media Contact Center manage the growing student body attending online and at the campus in Virginia Beach.
Deployed AVAYA SIP endpoints in their Newport News campus to utilize their 802.11 wireless network. Mobile access to Wi-Fi overcame issues with cellular dead spots and reduced cellular usage.
Installed new E-911 personnel location system to notify internal security and emergency responders exactly where an employee is located in an emergency situation.
In this issue we cover: Hurricane Season is here; Check out MABC's new website; AVAYA IP Office… Seamless Voice, Video, Mobile on any Device; How MABC makes moving your office easy.
In this issue we cover: MABC celebrates prestigious AVAYA Platinum Dealer milestone; Local White Glove Support... Get covered with MABC Managed Services; Building Networks for fast, reliable Broadband, Voice, and Audio-Visual connections; How new Contact Center technology improves Customer Satisfaction.