Voice & Unified Communications
Local AVAYA & Mitel Leader.
IT Services & Support
Carrier & Telecom Services
MABC is Your Partner & Advocate with the Providers.
Why MABC Technology Solutions
Small Business to Large Enterprise
Highly Skilled & Certified Techs
Migrated “K” Line’s legacy Nortel CS1K with AACC to the AVAYA IP Office Select with ACCS – AVAYA’s latest Contact Center product with built-in Business Continuity. “K” Line’s agents love Agent Desktop.
Added the power of AVAYA Aura Work Force Optimization to help Regent’s busy Multi-Media Contact Center manage the growing student body attending online and at the campus in Virginia Beach.
Deployed AVAYA SIP endpoints in their Newport News campus to utilize their 802.11 wireless network. Mobile access to Wi-Fi overcame issues with cellular dead spots and reduced cellular usage.
Installed new E-911 personnel location system to notify internal security and emergency responders exactly where an employee is located in an emergency situation.
In this issue we cover: Want a Better Phone System in 2018? We Run the Numbers & Advise on Cloud or Premises Voice Decisions; Avaya Rings the Bell, Begins Trading on NYSE; We know Carriers… Learn who offers Better Service, Performance & Rates; You don't have to go it alone with Cloud IT and Desktop-as-a-Service; and No Phone System Service Agreement? MABC Managed Services offer better rates on Parts & Labor.
In this issue we cover: MABC now offering Mitel solutions to serve you better; 8 Reasons you need Cloud Solutions in your business; Schedule your 2018 Cloud Planning Session; and Leverage this Federal Tax Break to add New Technology Now.