Mitel Hospitality Specialization

Better Guest Experiences

In hospitality, technology only matters if guests never notice it, and staff never have to think about it. That’s where MABC stands apart. For 35+ years, MABC has helped hotels run smoother behind the scenes so front-of-house teams can focus on what matters most: the guest experience.

We’re not generalists dabbling in hospitality, we’re a Mitel Hospitality Specialized Partner, re-certified annually to ensure we continue meeting the industry’s highest standards. What truly differentiates MABC is how we operate. We understand hotel workflows, peak check-in times, staff turnover, and the pressure of delivering five-star service 24/7. Our solutions are designed to be reliable, intuitive, and built for real-world hotel operations – not just a spec sheet.

From boutique to multi‑site hotels and resorts, our team delivers voice and collaboration solutions that keep your guests happy and staff productive.

Personalized Communications

MABC integrates Mitel’s platform and service with customized hospitality applications that elevate guest service and reduce friction for staff.

  • Omnichannel contact handling for reservations and guest communications.
  • Mobility tools that keep teams connected across large properties and campuses.
  • A broad portfolio of phones and accessories for guest rooms, front desk, and back office.

Customized for Your Properties

MABC delivers secure, compliant communications that can be deployed on‑premises, in the cloud, or as a hybrid of both. Our experts tailor each solution to the unique needs of your operations.

  • Reimagine guest and staff experience with hospitality‑ready workflows.
  • Connect front desk, housekeeping, dining, and concierge teams across your property.
  • Support one site or a multi‑location network across regions.

End-to-end Deployment, Training & Support

Our Mitel specialization reflects deep industry knowledge, proven technical skills, and a long‑term commitment to hospitality and senior living clients.

  • Your MABC project team manages all the programming and implementation details for you.
  • Business continuity arrangements that keep your communications running after any disruption.
  • From Day One, we’re always on call 24×7 to support your business.

 

Contact MABC Today

Everything You Expect… And Then Some.