MABC designs, deploys, and supports customized Mitel Phone Systems and Communication solutions, delivering big benefits to properties of all sizes – from boutique hotels to senior living campuses. These benefits include:

Increased Revenue

• Auto attendants and efficient call routing ensure no guest or resident inquiry goes unanswered.

• Integrated PMS systems for unified billing and guest data.

• Centralized reservations and AI-powered contact centers boost service quality and upsell opportunities.

Simplified Operations

• Simple integration with existing management systems and workflows.

• Billing, guest status, and service requests are easily managed and tracked.

• Reduced staff training requirements, making new hires effective faster.

Enhanced Guest Experiences

• Guests enjoy instant responses and streamlined communication.

• Features include wake-up call management, quick access to guest services (like cleaning, dining, or spa services), one-touch requests, and personalized interactions.

Optimized Staff Efficiency

• Wireless phones, messaging, and intuitive interfaces make it easier for staff to respond to alerts and service requests.

• Cordless and hands-free options reduce clutter and improve multitasking.

• Mobile collaboration tools and AI-powered virtual assistants help staff stay connected and focused on guest service – anywhere on the property.

We know how vital it is for you to provide the best guest and resident experience while making it as efficient and smooth as possible for your staff to run their daily activities. Let’s talk…

Contact MABC today at (804) 273-6500, DC/MD/NOVA (240) 658-8889, North Carolina (910) 550-1001 or info@mabc.com.