Tag Archives: Mitel

MABC Delivers Business Communications Your Way

Businesses of all sizes are looking for comprehensive communication solutions that ensure continuous employee and team productivity. By integrating unified communications, collaboration, desktop phones, and contact center into a single platform, Mitel’s MiVoice Business delivers seamless workflows that are powerful yet simple to use.

You get an end-to-end, feature-rich phone and unified communications solution from global technology leader Mitel, plus outstanding local MABC support. Continue reading →

GenAI Automates Up to 90% of Customer Queries

Today’s contact centers face growing challenges. They often struggle to recruit and retain skilled staff and are expected to provide 24/7 responses to customers’ increasingly complex queries over multiple channels. Relying solely on human agents and rigid, pre-programmed systems often falls short of these changing requirements. Continue reading →

Mitel MiVoice Business Simplifies Your Work and Your Life

Implemented by MABC, the award-winning Mitel MiVoice Business solution provides customization, control, and peace of mind – for both SMBs and Large Enterprises. Our local experts manage all the details for you. We coordinate, provision, and support your end-to-end voice services and phones. Continue reading →

Re-Imagined Hospitality Solutions Deliver Big Benefits

MABC designs, deploys, and supports customized Mitel Phone Systems and Communication solutions, delivering big benefits to properties of all sizes – from boutique hotels to senior living campuses. These benefits include: Continue reading →

MABC Named a Mitel Hospitality Specialization Partner

We’re excited to share some great news — MABC has been recognized by Mitel as a Hospitality Specialization Partner for 2025. This recognition isn’t just a badge — it’s a reflection of the work we’ve been doing for years to support hotels, resorts, and senior living communities with communications solutions that truly fit their world. Continue reading →

MABC Earns Prestigious Mitel Silver Partner Status

Elevating Communication Solutions for Our Clients

We are excited to announce that MABC has officially achieved Mitel Silver Partner status, a significant milestone that underscores our commitment to delivering exceptional Unified Communications solutions to our clients. Continue reading →

MABC + Mitel MiVoice Provides Deployment Flexibility

With the most flexible deployment and payment options on the market, MABC-implemented MiVoice Business from Mitel puts you in the driver’s seat to deliver communications your way.

As your organization’s IT strategy evolves – from distributed servers in multiple sites to a single private cloud, for example – MiVoice Business grows with you to deliver a strong, future-proof solution with a low total cost of ownership: Continue reading →

Still Dithering Over Cloud Versus Premises Voice?

If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications from our partners: Mitel, Avaya and RingCentral.

With all the options to choose from, MABC experts are your advocates to help you make the best decision for your business. Continue reading →

Mitel Adds Generative AI into Contact Center Solutions

Today’s contact centers face growing challenges. They often struggle to recruit and retain skilled staff and are expected to provide 24/7 responses to customers’ increasingly complex queries over multiple channels. Relying solely on human agents and rigid, pre-programmed systems often falls short of these changing requirements. Continue reading →

Mitel Revolution – A Real-Time Mass Notification System

Keep Your People Safe and Informed with Real-time Alerts and Communications

When an emergency or crisis occurs, your organization needs a fast, effective, and reliable way to notify your people on how to stay safe. For routine and emergency applications, Mitel’s mass notification solution – Revolution – provides reliable communications across a wide range of channels and devices – smartphones, laptops, desktop PCs and phones, paging systems, SMS text, and email. Continue reading →

Get to Know Mitel’s MiContact Center

Win More Business with a Better Customer Experience

Mitel’s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving your agents and supervisors the tools to manage today’s omnichannel customer journeys. Continue reading →

5 Reasons Why MiVoice Business is Ideal for Collaboration

As more employees work from anywhere, video meetings are often the first choice for collaboration. But the fact is, you can’t have a high-quality video meeting without high-quality voice, which is why many collaboration solutions are founded on a voice technology platform.

Here are 5 reasons why voice — and the collaboration applications it enables — have become increasingly business-critical, and why your organization’s specific needs will influence the voice platform you purchase. Continue reading →

MABC and Mitel’s MiVoice – Communications Your Way

With the most flexible deployment options on the market, MiVoice Business from Mitel puts you in the driver’s seat to deliver reliable communications – your way.

As your organization’s IT strategy evolves – for example, from distributed servers at multiple sites to a single private cloud – MABC implemented MiVoice evolves with your business with a strong, future-proof solution and a lower total cost of ownership. Continue reading →

Mitel MiVoice Business Simplifies Your Life

Implemented by MABC, the award-winning Mitel MiVoice Business solution provides customization, control, and peace of mind – for both SMBs and Large Enterprises.

Our local experts manage all the details for you. We coordinate, provision, and support your end-to-end voice services and phones. Continue reading →