Elevating Communication Solutions for Our Clients

We are excited to announce that MABC has officially achieved Mitel Silver Partner status, a significant milestone that underscores our commitment to delivering exceptional Unified Communications solutions to our clients.

What Does Mitel Silver Partner Status Mean?

Achieving Mitel Silver Partner status means that MABC has successfully completed rigorous sales and technical training on Mitel’s core unified communications (UC) platforms. This certification is not just about training – it also requires meeting a defined level of sales performance and demonstrating the ability to provide comprehensive post-sales support to valued customers.

Why This is Great News for MABC Clients

• Expertise You Can Trust: Our team has undergone extensive Mitel-certified training, ensuring deep technical knowledge and proficiency in deploying and supporting Mitel UC solutions. This means clients receive expert guidance and reliable service from start to finish.
• Enhanced Support and Service: As a Silver Partner, MABC is authorized to offer robust post-sales support, ensuring that our clients’ communications systems are always optimized and issues are resolved quickly.
• Access to Advanced Solutions: The partnership status grants us access to the latest Mitel technologies and resources, enabling us to provide innovative, scalable, and tailored communication solutions that meet evolving business needs.
• Better Value and Incentives: With Silver status, MABC can offer competitive pricing and even more enhanced service offerings for our clients.

What It Takes to Earn Mitel Silver Partner Certification

Earning this certification is a testament to our dedication and expertise. It involves:

• Comprehensive Training: Completing required sales and technical certifications on Mitel’s core UC platforms, through self-paced courses and instructor-led sessions.
• Sales Performance: Demonstrating consistent sales achievements that meet Mitel’s performance benchmarks for the Silver level.
• Technical Competency: Having certified engineers or developers who have completed essential certifications such as MiVoice onboarding, ensuring the ability to deploy and support Mitel solutions effectively.
• Ongoing Commitment: Maintaining active participation in Mitel’s partner program, staying updated with the latest technologies and best practices to continuously deliver value to clients.

Looking Ahead

MABC’s Mitel Silver Partner status marks a new chapter in our journey to provide top-tier communication solutions. We are proud to bring this elevated level of expertise and support to our clients, helping businesses enhance collaboration, productivity, and customer engagement through Mitel’s industry-leading technology.

Thank you for trusting MABC as your partner in communication solutions. We look forward to continuing to serve you with the highest standards of excellence and innovation.

For assistance with your communication initiatives, contact the MABC experts today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500, DC/MD/NOVA: (240) 658-8889 or info@mabc.com.