Everything You Expect... And Then Some
Proper cable installation is critical for businesses to maintain efficient and reliable communication networks. When cabling is installed haphazardly, it can quickly get out of control, causing serious problems such as signal interference, broken connections, complex troubleshooting, difficult upgrades, and potential hazards for workers. Continue reading
With a new year already upon us, now is the perfect time to start evaluating your current office technologies, setting new strategic goals, and exploring emerging innovations that can help your business perform better. Continue reading
MABC understands that when it comes to growing your business, customer loyalty is priceless. Every customer transaction counts and that’s why getting contact center technology right is so important. Continue reading
Keep your customers happy and your business competitive… MABC offers collaboration solutions that are easy to deploy and intuitive to use. Enable your teams to seamlessly interact with capabilities like:
Today’s contact centers face growing challenges. They often struggle to recruit and retain skilled staff and are expected to provide 24/7 responses to customers’ increasingly complex queries over multiple channels. Relying solely on human agents and rigid, pre-programmed systems often falls short of these changing requirements. Continue reading
In an era where school safety is paramount, MABC has expanded its portfolio to offer K-12 and Higher Ed schools a groundbreaking solution to protect your students and staff – Harmony Gunshot Detection Service.
This AI-driven service integrates seamlessly with existing emergency management platforms, providing precise, actionable data during active shooter situations. Continue reading
Affordable, turnkey communications
Cloud Voice fits into the way your office team works. Use a desktop phone, smart phone or softphone on your laptop. Imagine… Just one phone system supporting your business no matter where your team is working – office, home or branch locations. You’ll be able to expand capacity without costly equipment upgrades, and never sink another penny into maintenance or repair. Continue reading
Cellular Networks are outside, but most calls and access to Smartphone Apps happen inside. This has resulted in 80% of business users to complain about dropped calls and poor in-building coverage.
Business owners who need high-quality, in-building cellular coverage for their critical communications now have an affordable, quickly deployable solution for: Continue reading
Colonial Heights Public Schools District had a problem. Cell signals weren’t able to reach every corner inside their sturdy brick and concrete school buildings.
Administrators missed urgent calls. Maintenance teams couldn’t coordinate efficiently. When teachers reached for their mobile phones, calls dropped. And in moments when seconds mattered, spotty coverage turned into a real safety risk. Continue reading
The way businesses use technology is never a one-size-fits-all game, and one of the best aspects of MABC’s cloud solutions and services are the innovative ways we can support the needs of different business models and industries.
From private cloud communication platforms at your locations we can deploy and manage cloud services where everything is hosted and supported for you over broadband. MABC will recommend, design and deploy the best-fit solution for your business. Continue reading
Cybercriminals are continually unleashing a fresh crop of malicious software, and with more people working at home connected to your office systems, there is the very real possibility of malware infecting your business IT environment. Continue reading
Implemented by MABC, the award-winning Mitel MiVoice Business solution provides customization, control, and peace of mind – for both SMBs and Large Enterprises. Our local experts manage all the details for you. We coordinate, provision, and support your end-to-end voice services and phones. Continue reading
The hospitality landscape is changing fast – technology is a primary driver of guest and resident satisfaction. Leaders in hospitality and senior living are adopting these innovations to shape and enhance the guest experience. Continue reading
We’re excited to share some great news — MABC has been recognized by Mitel as a Hospitality Specialization Partner for 2025. This recognition isn’t just a badge — it’s a reflection of the work we’ve been doing for years to support hotels, resorts, and senior living communities with communications solutions that truly fit their world. Continue reading
On schedule and within budget… MABC has decades of experience building networks you can count on. Our team ensures a successful infrastructure deployment, upgrade or expansion that will support all your Data, Voice, and In-building Cellular needs.
Our structured cabling team handles all the details… Continue reading
Communications and networking technologies help students, teachers and staff stay connected. MABC specializes in the technology that helps the region’s schools keep pace with flexible learning, administrative demands, campus expansion, and a growing student population. Continue reading
Keep your customers happy and your business competitive… MABC offers collaboration solutions that are easy to deploy and intuitive to use. Enable your teams to seamlessly interact with capabilities like: Continue reading
Elevating Communication Solutions for Our Clients
We are excited to announce that MABC has officially achieved Mitel Silver Partner status, a significant milestone that underscores our commitment to delivering exceptional Unified Communications solutions to our clients. Continue reading
Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events? Continue reading
Every 60 seconds a heart attack victim goes without CPR, his chances of survival decrease by 10 percent. Every 15 seconds an active shooter has unrestricted access to people and can potentially claim another victim. When seconds count, the 911inform service can save a life. Continue reading
Your business relies on seamless communication and data flow – but that all starts with the right wiring. Even the most advanced equipment can’t perform optimally if the underlying cabling is inadequate.
With over 35 years of experience, MABC specializes in designing, building, and maintaining scalable, high-performance cabling infrastructures that support voice, data, video, security, and multimedia systems. Whether you’re constructing a new facility, renovating an existing space, or expanding a campus, our experts handle every aspect of your network cabling—from design to installation, management, and ongoing support. Continue reading
Artificial Intelligence (AI) is rapidly becoming the latest must-have business productivity tool. To address this growing demand, RingCentral is introducing AI Receptionist (AIR) for general rollout in 2Q2025.
AIR is a phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like a traditional full-time receptionist. Unlike contact center intelligent virtual agents (IVAs), which are complex and costly to deploy, AIR is embedded into the RingCentral phone system for easy deployment by any business. Continue reading
With the most flexible deployment and payment options on the market, MABC-implemented MiVoice Business from Mitel puts you in the driver’s seat to deliver communications your way.
As your organization’s IT strategy evolves – from distributed servers in multiple sites to a single private cloud, for example – MiVoice Business grows with you to deliver a strong, future-proof solution with a low total cost of ownership: Continue reading
In an era where school safety is paramount, MABC has expanded its portfolio to offer K-12 and Higher Ed schools a groundbreaking solution to protect your students and staff – Harmony Gunshot Detection Service.
This AI-driven service integrates seamlessly with existing emergency management platforms, providing precise, actionable data during active shooter situations. Continue reading
Today’s contact centers face growing challenges. They often struggle to recruit and retain skilled staff and are expected to provide 24/7 responses to customers’ increasingly complex queries over multiple channels. Relying solely on human agents and rigid, pre-programmed systems often falls short of these changing requirements. Continue reading
MABC offers collaboration solutions that are easy to deploy and intuitive to use, enabling your local and remote teams to seamlessly interact with capabilities like:
With a new year right around the corner, now is the perfect time to start evaluating your current office technologies, setting new strategic goals, and exploring emerging innovations that can help your business perform better. Continue reading
Keep Your People Safe and Informed with Real-time Alerts and Communications
When an emergency or crisis occurs, your organization needs a fast, effective, and reliable way to notify your people on how to stay safe. For routine and emergency applications, Mitel’s mass notification solution – Revolution – provides reliable communications across a wide range of channels and devices – smartphones, laptops, desktop PCs and phones, paging systems, SMS text, and email. Continue reading
Get an end-to-end phone and unified communications solution from global technology leader Mitel, combined with outstanding local MABC support. Continue reading
Win More Business with a Better Customer Experience
Mitel’s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving your agents and supervisors the tools to manage today’s omnichannel customer journeys. Continue reading
As more employees work from anywhere, video meetings are often the first choice for collaboration. But the fact is, you can’t have a high-quality video meeting without high-quality voice, which is why many collaboration solutions are founded on a voice technology platform.
Here are 5 reasons why voice — and the collaboration applications it enables — have become increasingly business-critical, and why your organization’s specific needs will influence the voice platform you purchase. Continue reading
Headlines bombard us with a continuous flow of real and imagined bad news, offering a stark reminder of the need to prepare for worst-case scenarios that could put lives and property at risk.
Having a well-defined response plan and appropriate technology in place are vital for dealing effectively with emergency situations. Continue reading
MABC partners with global leader RingCentral to customize, deploy, and support their popular MVP (Message, Video, Phone) service. MVP is in demand for good reason… Continue reading
With the most flexible deployment options on the market, MiVoice Business from Mitel puts you in the driver’s seat to deliver reliable communications – your way.
As your organization’s IT strategy evolves – for example, from distributed servers at multiple sites to a single private cloud – MABC implemented MiVoice evolves with your business with a strong, future-proof solution and a lower total cost of ownership. Continue reading
MABC’s vast experience in the contact center space makes us the ideal partner to help you identify your business requirements, evaluate your available options, and engineer your design. Then we professionally deploy and support your solution. We’re partnered exclusively with Five9 and have achieved their coveted Certified Implementation Partner status. Continue reading
Implemented by MABC, the award-winning Mitel MiVoice Business solution provides customization, control, and peace of mind – for both SMBs and Large Enterprises.
Our local experts manage all the details for you. We coordinate, provision, and support your end-to-end voice services and phones. Continue reading
Keep your customers happy and your business competitive… MABC offers collaboration solutions that are easy to deploy and intuitive to use. Enable your teams to seamlessly interact with capabilities like:
MABC understands that when it comes to growing your business, customer loyalty is priceless. Every customer transaction counts and that’s why getting contact center technology right is so important. Continue reading
The need for reliable cellular communications doesn’t end at the entrance of a building…
Demand for in-building coverage is growing exponentially and will continue with the proliferation of mobile devices, cloud-based services, and IoT – all of which require reliable communications inside buildings. Continue reading
Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?
Your business can experience serious disruptions from a variety of threats – power outages, fire, flood, icy roads and severe weather – to name just a few. Continue reading
Anchor Health Properties is a leading healthcare real estate firm focused on developing, managing, and investing in high-quality medical facilities to improve the healthcare experience. The company is headquartered in Charlottesville, Virginia, and has additional offices across the country.
Director of IT Rex Bader contacted MABC in November of 2023 with concerns about cellular signal coverage issues inside their Hudson, Ohio property. The property is a 3-floor medical office building, constructed with energy-efficient building materials such as low-e glass, a common inhibitor to in-building signal coverage. Multiple commercial tenants spoke of serious issues with all major carriers, creating general frustration and a security risk. Continue reading
Are you walking to the window to get a better cell signal?
The demand for reliable in-building coverage is growing exponentially and will continue with the proliferation of mobile phones, apps, and smart devices – all of which require reliable communications inside buildings.
Remote monitoring systems, self-service kiosks, ATMs – even smart homes, appliances, and cars – now require mobile signals to operate effectively. According to industry surveys, 80% of all mobile calls and data connections occur indoors. Continue reading
Using GPS, geo-mapping, and geo-fencing technology, powerful location discovery and notification capabilities identify 911 callers’ locations anywhere in your building, campus, or remote offices. 911inform supports E911 calling compliance with Kari’s Law & RAY BAUM’s ACT. Continue reading
Every 60 seconds a heart attack victim goes without CPR, chances of survival decrease by 10 percent. Every 15 seconds an active shooter has unrestricted access to people, he can claim another victim. When it only takes a second… the 911 INFORM service, implemented by MABC, can save a life. Continue reading
Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?
Your business can experience serious disruptions from a variety of threats – power outages, fire, flood, icy roads and severe weather – to name just a few. Continue reading
Paired with gigabit speed broadband connections, a Software Defined Wide Area Network (SD WAN) can help overcome the bandwidth, scalability, and cost concerns common with legacy WAN networks. Continue reading
On schedule and within budget… MABC has decades of experience building networks you can count on. Our team ensures a successful infrastructure deployment, upgrade or expansion that will support all your Data, Voice, and In-building Cellular needs.
Our structured cabling team handles all the details… Continue reading
With a new year right around the corner, now is the perfect time to start evaluating your current office technologies, setting new strategic goals, and exploring emerging innovations that can help your business perform better. Continue reading
The need for reliable cellular communications doesn’t end at the entrance of your building…
Demand for in-building coverage is growing exponentially and will continue with the proliferation of mobile devices, cloud-based services, and IoT – all of which require reliable communications inside buildings.
Remote monitoring systems, ATMs, self-service kiosks, and even consumer applications such as smart homes and cars require mobile cellular signals to operate effectively. All these devices and more make up the Internet of Things or IoT and they all help provide the modern conveniences we use every day. With the increasing challenges to cellular signals, it can be hard for these devices to stay reliably connected. Continue reading
Based in Cockeysville, MD, and nestled in the picturesque rolling hills of Hunt Valley, Broadmead is a 94-acre life plan community that prides itself on enriching the lives of seniors.
Broadmead offers its residents beautiful surroundings, inviting homes, outstanding amenities, and a continuum of care designed for peace of mind.
Broadmead faced several challenges related to its in-building cell signal coverage: Continue reading
Yes, First Responders are using their mobile phones on more service calls these days, but radio communications within their dedicated public safety spectrum is where they turn first to stay connected.
During an emergency it is crucial that your building can support these radio communications for First Responders, such as the police and the fire department. Continue reading
Communications and networking technologies help students, teachers and staff stay connected. MABC specializes in the technology that helps the region’s schools keep pace with flexible learning, administrative demands, campus expansion, and a growing student population. Continue reading
While traditional services like PRI and T1 handle voice and data very well, they are expensive and require the onsite involvement of a telephone company for deployment, expansion, and troubleshooting. Continue reading
The way businesses use “technology” is never a ‘one size fits all’ game, and one of the best aspects of MABC’s cloud solutions and services are the innovative ways we can support the needs of different business models and industries.
From “private cloud” communication platforms we can deploy and manage at your locations to cloud services where everything is hosted and supported for you over broadband – MABC will recommend, design and deploy the best-fit solution for your business. Continue reading
Your residents are looking for amenities, gracious service, convenience, and peace of mind. MABC supports your goal to deliver those benefits with advanced communication and networking solutions that better connect your residents, their families, and staff. Continue reading
Just as technology continues to evolve, so does MABC. Our comprehensive portfolio of business solutions taps a deep well of resources sourced through over 140 industry leading partners. As your single-source solutions provider for all your communications, carrier and cloud needs, we want to make sure you’re well briefed on all of our capabilities… Continue reading
Emergencies won’t wait… Make every second count.
New Federal 911-calling laws require public and private sector organizations to furnish an internally-provided Dispatchable Location to the Public Safety Answering Point (PSAP) at the time a 911 call is placed. Continue reading
The need for strong cell signals doesn’t end at the entrance to your building… The demand for reliable in-building coverage is growing exponentially and will continue with the proliferation of mobile phones, apps, and smart devices – all of which require reliable communications inside buildings. Continue reading
Cybercriminals are continually unleashing a fresh crop of malicious software, and with more people working at home connected to your office systems, there is the very real possibility of malware infecting your business IT environment. Continue reading
The need for reliable cellular communications doesn’t end at the entrance of a building…
Demand for in-building coverage is growing exponentially and will continue with the proliferation of mobile devices, cloud-based services, and IoT – all of which require reliable communications inside buildings. Continue reading
Affordable, turnkey communications
Cloud Voice fits into the way your office team works. Use a desktop phone, smart phone or softphone on your laptop. Imagine… Just one phone system supporting your business no matter where your team is working – office, home or branch locations. You’ll be able to expand capacity without costly equipment upgrades, and never sink another penny into maintenance or repair. Continue reading
Your residents are looking for amenities, gracious service, convenience, and peace of mind. MABC supports your goal to deliver those benefits with advanced communication and networking solutions that better connect your residents, their families, and staff. Continue reading
MABC understands that the contact center has become the front door for many businesses. To help meet their customers’ heightened expectations, MABC has partnered with Five9 as a Certified Reseller. This will enable us to help businesses transform their contact centers to empower agents to deliver a more personalized customer experience. Continue reading
It’s important to make a positive first impression with every incoming call, as every call presents an opportunity to strengthen your relationship with customers and prospects. This is where the contact center comes in. Today’s full-featured contact centers are no longer exclusive to large organizations; they have become affordable and are a suitable fit for businesses of any size and in any industry. Continue reading
In today’s business world, computer systems are more powerful than ever. However, despite their advancements, these systems can still be vulnerable to threats such as hardware failures, human error, malware, and theft. These risks have the potential to bring any business to a standstill, resulting in severe collateral damage. Continue reading
In today’s hyper competitive environment, it’s crucial to have a reliable voice service for your business. With the transition from traditional telephone lines to Voice over IP (VoIP), it’s essential to know the number of connections needed to handle all the incoming and outgoing voice traffic for your business and between its different locations. Continue reading
Cloud Voice is a turnkey communications solution that seamlessly integrates into your office team’s workflow. With the ability to use a desktop phone, smartphone, or softphone on a laptop, you can have a single phone system that supports your business no matter where your team is working – in the office, at home, or at branch locations. Continue reading
The need for reliable cellular communications doesn’t end at the entrance of a building…
Demand for in-building coverage is growing exponentially and will continue with the proliferation of mobile devices, cloud-based services, and IoT – all of which require reliable communications inside buildings. Continue reading
The Howard Community College 120-acre campus is located in Columbia, Maryland. Founded in 1966, HCC is a public two-year, post-secondary educational institution serving 22,000 students annually. The college employs approximately 2,600 faculty and staff to provide services to these students. Continue reading
Keep your customers happy and your business competitive… MABC offers collaboration solutions that are easy to deploy and intuitive to use. Enable your teams to seamlessly interact with capabilities like:
With a new year right around the corner, now is the perfect time to start evaluating your current office technologies, setting new strategic goals, and exploring emerging innovations that can help your business perform better. Continue reading
Paired with gigabit speed broadband connections, a Software Defined Wide Area Network (SD WAN) can help overcome the bandwidth, scalability, and cost concerns common with legacy WAN networks. Continue reading
Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?
Your business can experience serious disruptions from a variety of threats – power outages, fire, flood, icy roads and severe weather – to name just a few. Continue reading
Emergencies won’t wait… Make every second count!
Federal 911-calling laws now require public and private sector organizations to furnish an internally-provided Dispatchable Location to the Public Safety Answering Point (PSAP) at the time a 911 call is placed. Continue reading
While traditional services like PRI and T1 handle voice and data very well, they are expensive and require the onsite involvement of a telephone company for deployment, expansion, and troubleshooting. Continue reading
MABC understands that when it comes to growing your business, customer loyalty is priceless. Every customer transaction counts and that’s why getting contact center technology right is so important. Continue reading
Businesses that use WiFi in their day-to-day operations know the importance of a properly functioning enterprise wireless network.
WiFi is a mission-critical tool in virtually every industry sector. In any business – retail, manufacturing, healthcare, education, and beyond – users need access to secure, reliable WiFi to do their jobs. Continue reading
Supporting a Hybrid Workforce is a big job… With MABC’s Managed Cloud IT and Desktop Services, you can get better performance, security and availability, while simplifying IT management.
By moving to cloud-based IT and Desktop-as-a-Service, businesses can realize all the benefits of simplified deployment, centralized management, improved security, and cost savings – without having to invest and go it alone. Continue reading
Whether you’re looking to upgrade an aging infrastructure, extend your current network, or deploy an entirely new network – MABC can assist with cabling and wireless solutions to meet your performance and security goals. We will help you design a configuration that’s right for your business, deploy it, and support your IT team when they need help. Continue reading
MABC and AVAYA keep your people connected, whether you have 5 employees or thousands across multiple locations. We’re proud to be your local Virginia-based Sapphire Certified AVAYA team. Our experts are ready to help you accelerate growth and transform your business with a complete, integrated solution. Continue reading
Keeping your people and your clients connected has never been more important – or more complex. You may have people on the road or working from home. Your business might have multiple locations. Your customers could be next door or scattered across the country. Continue reading
One of the things businesses often take for granted is the wiring for their voice and data networks. But get the wiring wrong and it can be a struggle to get even the best equipment to work properly. Continue reading
The need for reliable cellular communications doesn’t end at the entrance of a building…
Demand for in-building coverage is growing exponentially and will continue with the proliferation of mobile devices, cloud-based services, and IoT – all of which require reliable communications inside buildings. Continue reading
Nash Community College is located on 111 acres in Rocky Mount, NC.
Founded in 1967, Nash is a public two-year, post-secondary educational institution serving 12,000 students every year. The college employs approximately 500 faculty and staff to provide services to students.
Over 80 academic programs prepare students for degrees, transfers, certifications and diplomas, along with vocational, occupational, and industry-related programs that prepare students for jobs and provide a skilled workforce for the local community. Continue reading
One of the things businesses often take for granted is the wiring for their voice and data networks. But get the wiring wrong and it can be a struggle to get even the best equipment to work properly. Continue reading
Keep your customers happy and your business competitive… MABC offers collaboration solutions that are easy to deploy and intuitive to use, enabling your local and remote teams to seamlessly interact with capabilities like:
If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications.
With all the options to choose from, MABC experts are your advocates to help you make the best decision for your business. Continue reading
Affordable, turnkey communications
Cloud Voice fits into the way your office team works. Use a desktop phone, smart phone or softphone on your laptop. Imagine… Just one phone system supporting your business no matter where your team is working – office, home or branch locations. You’ll be able to expand capacity without costly equipment upgrades, and never sink another penny into maintenance or repair. Continue reading
Recent headlines are a stark reminder of the need to prepare for worst-case scenarios that could put lives and property at risk.
Having a well-defined response plan and appropriate technology in place are vital for dealing effectively with emergency situations. Continue reading
On schedule and within budget… MABC has decades of experience building networks you can count on. Our team ensures a successful infrastructure deployment, upgrade or expansion that will support all your Data, Voice, and In-building Cellular needs.
Our structured cabling team handles all the details… Continue reading
When you consider that a high percentage of 9-1-1 calls are placed using cell phones indoors, it becomes readily apparent that in-building cellular coverage is a public safety concern.
Current fire codes focus on legacy first responder radio technology called Land Mobile Radio (LMR). The increased use of cellular technology by first responders and the public has created the need to improve in-building cellular coverage to augment legacy LMR frequency bands. Continue reading
Every 60 seconds a heart attack victim goes without CPR, his chances of survival decrease by 10 percent. Every 15 seconds an active shooter has unrestricted access to people, he can claim another victim. When it only takes a second… the 911inform service can save a life. Continue reading
Using GPS, geo-mapping, and geo-fencing technology, powerful location discovery and notification capabilities identify 911 callers’ locations anywhere in your building, on-campus, or working remotely. 911infom supports E911 calling compliance with Kari’s Law & RAY BAUM’s ACT. Continue reading
Emergencies won’t wait… Make every second count!
New Federal 911-calling laws require public and private sector organizations to furnish an internally-provided Dispatchable Location to the Public Safety Answering Point (PSAP) at the time a 911 call is placed. Continue reading
Today’s computer systems are more powerful than ever, but any number of threats can take them offline – hardware failures, human error, malware, and theft – any of which can bring your business to a grinding halt. Continue reading
As business phone lines have transformed from old fashioned ‘Plain Old Telephone Service’ to ‘Voice over IP,’ you should know how many connections are required to accommodate the voice traffic in and out of your business and between your locations. Continue reading
With the proliferation of Wi-Fi enabled devices, every business is adapting to keep up with more devices, access points, bandwidth, and the latest IEEE 802.11 standards.
High-speed Wireless LANs allow your employees and visitors to work anywhere in your building or campus with convenient, worry-free access to the Internet or your local IT resources. Continue reading
When it comes to growing your business, customer loyalty is priceless. Every customer transaction counts and that’s why getting contact center technology right is so important. Continue reading
Managing a multi-site business? Running IT in the cloud permits multi-site enterprises to run their operations without the complexity and expense associated with managing standalone data centers and infrastructure, while enabling distributed users to get one-call, centralized support. Continue reading
Yes, First Responders are using their mobile phones on more service calls these days, but radio communications within their dedicated public safety spectrum is where they turn first to stay connected.
During an emergency it is crucial that your building can support these radio communications for First Responders, such as the police and the fire department. Continue reading
