Voted by the Richmond Times Dispatch as the region’s best pediatric practice, our client Pediatric Associates of Richmond continues to expand to provide excellent care for more Virginia families.

With an initial deployment of Avaya’s IP Office, we’ve been their trusted resource for reliable communications since 2016.

The practice has benefited in several ways using their Unified Communications solution:

• Seamless expansion as the practice adds locations
• Easy to use features that simplify staff communication and collaboration
• Avaya Call Reporting helps improve call handling efficiency by providing real-time stats about Calls on Hold, Time on Hold, Agents Available, Agents Logged In, and more
• 24×7 expert customer support from MABC

Here’s some local news coverage with more details about Pediatric Associates’ new location…

Pediatrics practice opens new office in Short Pump
by Tammie Smith, Richmond Times-Dispatch Feb 23, 2019

Pediatric Associates of Richmond has opened a third Richmond-area location.
The new medical practice office is at 4300 Pouncey Tract Road in the Short Pump area of western Henrico County. The 6,218-square-foot office has 12 exam rooms, a lab, and full lactation support services.

The practice’s other offices are at 7113 Three Chopt Road and at 8485 Bell Creek Road in Hanover County.

“We get it, because we’re parents too. We want to make sure getting your child to the office isn’t one more thing to worry about,” said Dr. Mark Grabill, a physician at the practice.

When your business needs to connect, communicate or collaborate turn to us. Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or info@mabc.com.