Tag Archives: AI Receptionist

Spotlight on RingCentral’s AI Receptionist

How many opportunities is your business missing simply because no one answered the phone?

With RingCentral AI Receptionist – delivered and supported by the team at MABC – every call is answered instantly with a natural, professional experience that reflects your brand. It screens spam, handles common questions, schedules appointments, and routes more complex needs to the right person without delay. Continue reading

Get Ready for RingCentral AI Receptionist

Artificial Intelligence (AI) is rapidly becoming the latest must-have business productivity tool. To address this growing demand, RingCentral is introducing AI Receptionist (AIR) for general rollout in 2Q2025.

AIR is a phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like a traditional full-time receptionist. Unlike contact center intelligent virtual agents (IVAs), which are complex and costly to deploy, AIR is embedded into the RingCentral phone system for easy deployment by any business. Continue reading