Everything You Expect... And Then Some
Your business runs on conversations – with customers, employees, and partners. What if every one of those interactions worked harder for you?
Together with our strategic partner RingCentral, we’re helping innovative organizations transform how they communicate by embedding AI into every channel – calls, messages, meetings, and contact centers. The result is a smarter, faster, more efficient way to run your business. Continue reading
How many opportunities is your business missing simply because no one answered the phone?
With RingCentral AI Receptionist – delivered and supported by the team at MABC – every call is answered instantly with a natural, professional experience that reflects your brand. It screens spam, handles common questions, schedules appointments, and routes more complex needs to the right person without delay. Continue reading
If you’re considering RingCentral, there’s something important you should know:
The biggest risk isn’t choosing the wrong platform – it’s choosing the wrong partner to implement and support it.
Because the success of your system isn’t determined on day one. It’s shaped in the weeks and months that follow. Continue reading
Artificial Intelligence (AI) is rapidly becoming the latest must-have business productivity tool. To address this growing demand, RingCentral is introducing AI Receptionist (AIR) for general rollout in 2Q2025.
AIR is a phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like a traditional full-time receptionist. Unlike contact center intelligent virtual agents (IVAs), which are complex and costly to deploy, AIR is embedded into the RingCentral phone system for easy deployment by any business. Continue reading
If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications from our partners: Mitel, Avaya and RingCentral.
With all the options to choose from, MABC experts are your advocates to help you make the best decision for your business. Continue reading
MABC partners with global leader RingCentral to customize, deploy, and support their popular MVP (Message, Video, Phone) service. MVP is in demand for good reason… Continue reading
Avaya and RingCentral have introduced Avaya Cloud Office, a solution that delivers seamless communication and collaboration through multiple channels.
Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app. Continue reading
We have exciting news to share with you! Avaya has announced the closing of its exclusive strategic partnership with RingCentral ahead of their expected timetable.
As part of this game-changing partnership, MABC will be working with Avaya to offer you a seamless journey to the cloud via Avaya Cloud Office – a world-class UCaaS solution that enables you to leverage many of your favorite Avaya features and award-winning devices. Continue reading
