MABC understands that the contact center has become the front door for many businesses. To help meet their customers’ heightened expectations, MABC has partnered with Five9 as a Certified Reseller. This will enable us to help businesses transform their contact centers to empower agents to deliver a more personalized customer experience. Continue reading
Tag Archives: UCaaS
Get to Know Unite Cloud UC as a Service
Intermedia Unite is an easy-to-use cloud-based unified communications (UC) platform that helps your employees become more productive and collaborative with a full-featured phone system combined with audio/video/content sharing, chat, conferencing, file sharing and backup capabilities. Continue reading
Simple. Affordable. Secure. Introducing Unite Cloud UCaaS
Available to our clients now, MABC and Intermedia have teamed up to offer Unite – a fully integrated communications service that goes where you go. Intermedia’s highly reliable, highly secure, Unite platform will transform the way you connect your business. Continue reading
White Glove Service Sets Our UCaaS Deployments Apart
Businesses are rapidly turning to Unifed Communications as a Service (UCaaS) for its many collaboration tools, built-in disaster recovery and business continuity capabilities, as well as simplified management and cost savings.
But when it comes to actually setting things up, there is no such thing as “Plug and Play” when installing the phones. Continue reading
Avaya & RingCentral Partner to Offer “Avaya Cloud Office”
We have exciting news to share with you! Avaya has announced the closing of its exclusive strategic partnership with RingCentral ahead of their expected timetable.
As part of this game-changing partnership, MABC will be working with Avaya to offer you a seamless journey to the cloud via Avaya Cloud Office – a world-class UCaaS solution that enables you to leverage many of your favorite Avaya features and award-winning devices. Continue reading