Tag Archives: Artificial Intelligence

Contact Center Upgrades Coming for Your Avaya System

Avaya has announced their 2019 game plan to harmonize your existing premise systems with innovative cloud services. The objective is to make it easier for you to take advantage of the latest capabilities at your own pace. Avaya’s plan is to roll out new capabilities in ‘small, manageable’ chunks. You’ll have more flexibility in deploying features that make sense for you. Continue reading