Tag Archives: Avaya

Why Your DR Plan Should Include Emergency Alerting

Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?

Your business can experience serious disruptions from a variety of threats – power outages, fire, flood, icy roads and severe weather – to name just a few. Continue reading

Include Mass Notification in Your Disaster Recovery Plan

Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?

Your business can experience serious disruptions from a variety of threats – power outages, fire, flood, icy roads and severe weather – to name just a few. Continue reading

MABC and Avaya Keep SMBs & Enterprises Well Connected

MABC and AVAYA keep your people connected, whether you have 5 employees or thousands across multiple locations. We’re proud to be your local Virginia-based Sapphire Certified AVAYA team. Our experts are ready to help you accelerate growth and transform your business with a complete, integrated solution. Continue reading

5 Ways a Contact Center Can Improve Your Business

It’s important to make a positive first impression with every incoming call, as every call presents an opportunity to strengthen your relationship with customers and prospects. This is where the contact center comes in. Today’s full-featured contact centers are no longer exclusive to large organizations; they have become affordable and are a suitable fit for businesses of any size and in any industry. Continue reading

An Emergency Alerting System Belongs in Your DR Plan

Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?

Your business can experience serious disruptions from a variety of threats – power outages, fire, flood, icy roads and severe weather – to name just a few. Continue reading

Simplify the Broadcast of Time-Sensitive Information

Recent headlines are a stark reminder of the need to prepare for worst-case scenarios that could put lives and property at risk.

Having a well-defined response plan and appropriate technology in place are vital for dealing effectively with emergency situations. Continue reading

Mass Notifications Protect Your People & Property

Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events? Continue reading

Managed Service Offerings for AVAYA and Nortel Systems

MABC offers AVAYA and Nortel-certified Managed Service offerings that includes responsive dispatch, onsite support, remote monitoring, troubleshooting and resolution. For every business model, MABC’s popular Managed Service Offerings provide the right level of customized coverage, including… Continue reading

Contact Center Upgrades Coming for Your Avaya System

Avaya has announced their 2019 game plan to harmonize your existing premise systems with innovative cloud services. The objective is to make it easier for you to take advantage of the latest capabilities at your own pace. Avaya’s plan is to roll out new capabilities in ‘small, manageable’ chunks. You’ll have more flexibility in deploying features that make sense for you. Continue reading