Emergencies won’t wait… Make every second count!
New Federal 911-calling laws require public and private sector organizations to furnish an internally-provided Dispatchable Location to the Public Safety Answering Point (PSAP) at the time a 911 call is placed. Continue reading





Today’s computer systems are more powerful than ever, but any number of threats can take them offline – hardware failures, human error, malware, and theft – any of which can bring your business to a grinding halt.
As business phone lines have transformed from old fashioned ‘Plain Old Telephone Service’ to ‘Voice over IP,’ you should know how many connections are required to accommodate the voice traffic in and out of your business and between your locations.
With the proliferation of Wi-Fi enabled devices, every business is adapting to keep up with more devices, access points, bandwidth, and the latest IEEE 802.11 standards.
When it comes to growing your business, customer loyalty is priceless. Every customer transaction counts and that’s why getting contact center technology right is so important.
Managing a multi-site business? Running IT in the cloud permits multi-site enterprises to run their operations without the complexity and expense associated with managing standalone data centers and infrastructure, while enabling distributed users to get one-call, centralized support.
Yes, First Responders are using their mobile phones on more service calls these days, but radio communications within their dedicated public safety spectrum is where they turn first to stay connected.
Just as technology continues to evolve, so does MABC. Our comprehensive portfolio of business solutions taps a deep well of resources sourced through over 140 industry leading partners. As your single-source solutions provider for all your communications, carrier and cloud needs, we want to make sure you’re well briefed on all of our capabilities…
Whether you’re looking to upgrade an aging infrastructure, extend your current network, or deploy an entirely new network – MABC can assist with cabling and wireless solutions to meet your performance and security goals. We will help you design a configuration that’s right for your business, deploy it, and support your IT team when they need help.
The way businesses use “technology” is never a ‘one size fits all’ game, and one of the best aspects of MABC’s cloud solutions and services are the innovative ways we can support the needs of different business models and industries…
LifeSpire of Virginia had a cell signal challenge… The premier provider of senior living services had opened its fourth building, The Culpeper, on the beautiful 100-acre campus of its continuing care retirement community in Culpeper, VA.
Your organization may already have a disaster recovery plan in place for dealing with adverse events that would otherwise knock your IT systems offline and severely disrupt business operations. But are you equipped with the right communications tools to spread the word about such events?
Suffering from weak or intermittent cell phone coverage in your building? You’re not alone… Smart businesses are turning to affordable cell phone signal amplifiers to empower their on-the-go employees to become more efficient and productive in every corner of their buildings.
MABC offers AVAYA and Nortel-certified Managed Service offerings that includes responsive dispatch, onsite support, remote monitoring, troubleshooting and resolution. For every business model, MABC’s popular Managed Service Offerings provide the right level of customized coverage, including…
Whether you need to connect a new building, renovate a space or bring more mobility to your business, MABC has the experience and expertise to deliver your cable and wireless projects on time and within budget.
Most small and mid-sized businesses do not have the resources of large firms, so building and sustaining an outstanding IT team isn’t easy or affordable.
One of the things businesses often take for granted is the wiring for their voice and data networks. But get the wiring wrong and it can be a struggle to get even the best equipment to work properly.
Paired with gigabit speed broadband connections, a Software Defined Wide Area Network (SD WAN) can help overcome the bandwidth, scalability, and cost concerns common with legacy WAN networks.
With a new year right around the corner, now is the perfect time to start evaluating your current office technologies, setting new strategic goals, and exploring emerging innovations that can help your business perform better.
If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications.
We make Wireless easy… Whether you’re looking to upgrade an aging infrastructure, extend your current network, or deploy an entirely new network – MABC can assist with wireless solutions to meet your performance and security goals. We will help you design a wireless configuration that’s right for your business, deploy it, and support your IT team when they need help.
Intermedia Unite is an easy-to-use cloud-based unified communications (UC) platform that helps your employees become more productive and collaborative with a full-featured phone system combined with audio/video/content sharing, chat, conferencing, file sharing and backup capabilities.
Outstanding Customer Experience – even when your workforce is remote – is not just a “temporary fix” for today… It’s the New Normal.
Cloud Voice fits into the way your office team works. Use a desktop phone, smart phone or softphone on your laptop. Imagine… Just one phone system supporting your business no matter where your team is working – office, home or branch locations. You’ll be able to expand capacity without costly equipment upgrades, and never sink another penny into maintenance or repair.
MABC Leads the Way
Available to our clients now, MABC and Intermedia have teamed up to offer Unite – a fully integrated communications service that goes where you go. Intermedia’s highly reliable, highly secure, Unite platform will transform the way you connect your business.
In-building cellular is a comprehensive wireless solution that brings in cell services to every corner of your building – without having to upgrade your existing carrier service or phones.
The COVID-19 pandemic continues to impact our communities and businesses profoundly. MABC recognizes that many of you need to support remote workers with effective communications and productivity tools.
Avaya and RingCentral have introduced Avaya Cloud Office, a solution that delivers seamless communication and collaboration through multiple channels.
Communications and networking technologies help students, teachers and staff stay connected. MABC specializes in the technology that helps the region’s schools keep pace with flexible learning, administrative demands, campus expansion, and a growing student population.
We’re here to help… In light of the COVID-19 pandemic, the world is rapidly changing, impacting communities and businesses profoundly.
First and foremost, at MABC we’re ready to respond when you need our help during these unsettled times. Our support team is connected at the office and at home, so when you need us, we’ll be there!
Businesses are rapidly turning to Unifed Communications as a Service (UCaaS) for its many collaboration tools, built-in disaster recovery and business continuity capabilities, as well as simplified management and cost savings.
Alyssa’s Law in New Jersey has emerged as a national model to address the issue of law enforcement response time and how schools manage campus security when a life-threatening emergency occurs.
Federal regulations have passed that impact emergency 911 calling from businesses – Kari’s Law and Ray Baum’s Act. Both take effect February 16, 2020 and are intended to protect employees and visitors with improved access to emergency services.
Is your WiFi Secure, Fast & Reliable?
On schedule and within budget… MABC has decades of experience building networks you can count on. Our team ensures a successful infrastructure deployment, upgrade or expansion that will support all your Data, Voice, Audio-Video and Surveillance needs.
We have exciting news to share with you! Avaya has announced the closing of its exclusive strategic partnership with RingCentral ahead of their expected timetable.
With a new year right around the corner, now is the perfect time to start evaluating your current office technologies, setting new strategic goals, and exploring emerging innovations that can help your business perform better.
Smart phones and other mobile devices are everywhere. At home, many of us have disconnected our landlines. At work, they are the device of choice in many professional settings.
Phishing is a type of cyber-attack that relies on email. The attacker devises a message that convinces the recipient to download an attachment, click a link, go to a web page, or fill out a form. In an attempt to gain trust, the sender’s email address may indicate someone known to the recipient such as a colleague at work. Or the sender’s email address might indicate a government agency, or a reputable company the person has done business with.
Your employees are your company’s greatest asset and must be protected regardless of location, time zones, and shifts. Protecting your employees in an emergency is also essential for business continuity.
Simplify Your Wireless IT
MABC’s proven, cost-effective solutions offer stronger, more reliable signals, clearer voice quality, and faster data uploads and downloads. Partnering with the industry’s technology leaders, we offer commercial cellular signal boosters that provide the affordable coverage you’ve been waiting for.
Yes, First Responders are using their mobile phones on more service calls these days, but radio communications within their dedicated public safety spectrum is where they turn first to stay connected.
When you consider that a high percentage of 9-1-1 calls are placed using cell phones indoors, it becomes readily apparent that in-building cellular coverage is a public safety concern.
According to industry surveys, most emergency responders report having been impacted by poor in-building radio coverage…
Avaya has announced their 2019 game plan to harmonize your existing premise systems with innovative cloud services. The objective is to make it easier for you to take advantage of the latest capabilities at your own pace. Avaya’s plan is to roll out new capabilities in ‘small, manageable’ chunks. You’ll have more flexibility in deploying features that make sense for you.
Ready to improve the way your mobile workforce and remote offices collaborate? Avaya’s IP Office platform supports voice, video, and mobility on your preferred device – smart phone, iPad or desk phone.
Recent events are a stark reminder of the need to prepare for worst-case scenarios that could put lives and property at risk.
Recent news like the mosque attacks in New Zealand is a sad reminder that we need to prepare for the unthinkable.
As business phone lines have transformed from old fashioned ‘Plain Old Telephone Service’ to ‘Voice over IP,’ you should know how many connections are required to accommodate the voice traffic in and out of your business and between your locations.
Voted by the Richmond Times Dispatch as the region’s best pediatric practice, our client Pediatric Associates of Richmond continues to expand to provide excellent care for more Virginia families.
As we take stock of another successful year and look ahead, we want to take this opportunity to thank our customers, friends, partners and employees. We’re grateful for our loyal customers – who entrust us to provide and support reliable technology solutions. We’re grateful for our employees – who consistently provide exceptional service and deliver outstanding results. We could not have accomplished so much over the past 28 years without all of you.
On April 9, 2018, Avaya announced the end of new sales of the CS1000E system. This triggered an End of Manufacturer Support date of April 9, 2019, as well as an End of Services Parts Support date of June 1, 2024.
When tornadoes hit the Richmond area last September, local authorities credited Wireless Emergency Alerts on smartphones and continuous storm coverage on local television for quickly getting the word out to the public.
One of the things businesses often take for granted is the wiring for their voice and data networks. But get the wiring wrong and it can be a struggle to get even the best equipment to work properly.
If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications.