Blog

Cyber Threat Briefing… Phishing

Phishing is a type of cyber-attack that relies on email. The attacker devises a message that convinces the recipient to download an attachment, click a link, go to a web page, or fill out a form. In an attempt to gain trust, the sender’s email address may indicate someone known to the recipient such as a colleague at work. Or the sender’s email address might indicate a government agency, or a reputable company the person has done business with.

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Use Your Telephone System for Mass Notifications

Your employees are your company’s greatest asset and must be protected regardless of location, time zones, and shifts. Protecting your employees in an emergency is also essential for business continuity.

MABC technology partner, Alertus Technologies, has come up with an affordable way to transform your communication system so it can send mass notifications. When seconds count, Alertus technology allows you to simultaneously activate audible and visual notifications on all or select VoIP phones and speakers throughout your business. Continue reading

The Solution for Poor Indoor Cellular Coverage

MABC’s proven, cost-effective solutions offer stronger, more reliable signals, clearer voice quality, and faster data uploads and downloads. Partnering with the industry’s technology leaders, we offer commercial cellular signal boosters that provide the affordable coverage you’ve been waiting for.

Why Your Building Might Have Poor Cell Reception Continue reading

Public Safety Radio Solutions Expand In-Building Protection

Yes, First Responders are using their mobile phones on more service calls these days, but radio communications within their dedicated public safety spectrum is where they turn first to stay connected.

During an emergency it is crucial that your building can support these radio communications for First Responders, such as the police and the fire department. Continue reading

In-building Cellular Coverage and First Responders

When you consider that a high percentage of 9-1-1 calls are placed using cell phones indoors, it becomes readily apparent that in-building cellular coverage is a public safety concern.

Current fire codes focus on legacy first responder radio technology called Land Mobile Radio (LMR). The increased use of cellular technology by first responders and the public has created the need to improve in-building cellular coverage to augment legacy LMR frequency bands. Continue reading

Contact Center Upgrades Coming for Your Avaya System

Avaya has announced their 2019 game plan to harmonize your existing premise systems with innovative cloud services. The objective is to make it easier for you to take advantage of the latest capabilities at your own pace. Avaya’s plan is to roll out new capabilities in ‘small, manageable’ chunks. You’ll have more flexibility in deploying features that make sense for you. Continue reading

Avaya IP Office… Voice, Video, Mobile on any Device

Ready to improve the way your mobile workforce and remote offices collaborate? Avaya’s IP Office platform supports voice, video, and mobility on your preferred device – smart phone, iPad or desk phone.

Popular IP Office is simple enough to connect your small business, and powerful enough to support an enterprise with hundreds of users in every location and role. Continue reading

Protect Your People and Property from the Unthinkable

Recent events are a stark reminder of the need to prepare for worst-case scenarios that could put lives and property at risk.

Having a well-defined response plan and appropriate technology in place are vital for dealing effectively with emergency situations. Continue reading

Make Sure Your Office Wi-Fi is Keeping Up With Demand

With the proliferation of Wi-Fi enabled devices, every business is adapting to keep up with more devices, access points, bandwidth, and the latest IEEE 802.11 standards.

High-speed Wireless LANs allow your employees and visitors to work anywhere in your building or campus with convenient, worry-free access to the Internet or your local IT resources. Continue reading

Pediatric Practice Connects Multiple Sites with UC

Voted by the Richmond Times Dispatch as the region’s best pediatric practice, our client Pediatric Associates of Richmond continues to expand to provide excellent care for more Virginia families.

With an initial deployment of Avaya’s IP Office, we’ve been their trusted resource for reliable communications since 2016. Continue reading

A Recap of How MABC Can Help Your Business Get Ahead

As we take stock of another successful year and look ahead, we want to take this opportunity to thank our customers, friends, partners and employees. We’re grateful for our loyal customers – who entrust us to provide and support reliable technology solutions. We’re grateful for our employees – who consistently provide exceptional service and deliver outstanding results. We could not have accomplished so much over the past 28 years without all of you. Continue reading

Avaya CS1000E Customers: End of Life Announcements

On April 9, 2018, Avaya announced the end of new sales of the CS1000E system. This triggered an End of Manufacturer Support date of April 9, 2019, as well as an End of Services Parts Support date of June 1, 2024.

Here’s what will be available up to the End of Manufacturers Support date (EoMS) of April 9, 2019: Continue reading

Weather & Emergency Mobile Phone Alerts Save Lives

When tornadoes hit the Richmond area last September, local authorities credited Wireless Emergency Alerts on smartphones and continuous storm coverage on local television for quickly getting the word out to the public.

When civil and weather emergencies hit the region, is the mobile coverage in your building able to get these life-saving alerts to every employee? Continue reading

Looking for a Cloud Voice Service? MABC Has the Solution

Affordable, turnkey communications

Cloud Voice fits into the way your office team works. Use a desktop phone, smart phone or softphone on your laptop. Imagine… Just one phone system supporting your business no matter where your team is working – office, home or branch locations. You’ll be able to expand capacity without costly equipment upgrades, and never sink another penny into maintenance or repair. Continue reading

Is Your Building Stifling Cell Phone Signals?

Finally, there’s an affordable solution to lost calls and slow data connections that offers stronger, more reliable signals, clearer voice quality, and faster data uploads and downloads.

Think about it… Why continue to put up with dropped connections and missed calls, as well as the embarrassment of having to reestablish calls with customers and colleagues, or restart data flow? Continue reading

Need Help Deciding Between Cloud or Premises Voice?

If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications.

With all the options to choose from, MABC experts are your advocates to help you make the best decision for your business. Continue reading